amber light on arlo internet

TechnoChalenged — Tue, 27 Sep 2016 16:34:13 GMT

i did a factory reset with the holding down of the sync and holding down the pin in the back of the router = not fixed

quick easy setup is now 2 hours old and have to go to work now.

tried turning off the arlo and waiting 10 minutes = not fixed

tried unplugging and waiting 10 miinutes =not fixed

yelling and screaming = not fixed

HELP!!!!!

I have no idea how to check dchp or what ever off my modem router like i read about in one suggestion.

Pssst it's supposed to be easy setup

wow!!!

regards frustrasted

Re: amber light on arlo internet

JamesC — Mon, 28 Sep 2015 18:26:19 GMT

TechnoChalenged,

Welcome to the community! I apologize for the frustration up to this point. I noticed you also posted in another thread outlining additional troubleshooting steps you have tried. It seems you have attempted most of the troubleshooting steps found in our article related to troubleshooting an offline base station. Please consider contacting our support team for further investigation.

Thank you!

JamesC