topic Re: Base station is connected to the router but does not have an internet connection in Arlo

Base station is connected to the router but does not have an internet connection

223dans — Tue, 27 Sep 2016 17:57:59 GMT

I have the power light (Green) Internet connection light (Amber)

I'm installing this at my home.

Please help

Re: Base station is connected to the router but does not have an internet connection

jguerdat — Sun, 25 Oct 2015 11:34:09 GMT

It would seem that the router is blocking access. Try rebooting the router, use a different Ethernet cable, verify ports 80 and 443 aren't blocked by the router.

Re: Base station is connected to the router but does not have an internet connection

Rawgreen — Thu, 05 Nov 2015 14:05:46 GMT

New user here. Base Station is working and synced camera's. However my base stastion not able to connect to intenet (amber light on Netgear router). I opened ports (port forwarding) 443 and 80 and rebooted as suggested. Still not able to connect base station. Next step?

Re: Base station is connected to the router but does not have an internet connection

vmrsrer — Thu, 05 Nov 2015 16:20:11 GMT

We have all the green lights, both cameras are sync but I get a sync cameras! !!

Re: Base station is connected to the router but does not have an internet connection

jguerdat — Thu, 05 Nov 2015 21:02:46 GMT

Rawgreen wrote:
New user here. Base Station is working and synced camera's. However my base stastion not able to connect to intenet (amber light on Netgear router). I opened ports (port forwarding) 443 and 80 and rebooted as suggested. Still not able to connect base station. Next step?

Does the router show that the base has an IP address?