topic Re: One camera will only pick up cars and not humans... in Arlo

One camera will only pick up cars and not humans...

snjrose — Tue, 27 Sep 2016 16:40:24 GMT

We bought the 2 camera system. One works perfectly and picks up people walking on the sidewalk and coming up to our front door. The other one only picks up cars. I've tried playing around with the percentage. I've taken it down to 45% so it will stop getting cars driving by, but it doesn't pick up any people walking by or in our yard. We've tried many different positions too. The view doesn't show the road at all, but cars driving by will still sometimes set it off. It will work fine if we go to the live feed, but the motion sensor refuses to pick up people ever. I don't understand why one works and the other doesn't.

Re: One camera will only pick up cars and not humans...

jguerdat — Fri, 23 Oct 2015 13:05:20 GMT

It frquently depends on exact position and angle of the camera view. For whatever reason, the camera seems to detect best at the top and bottom of the view with the person moving across the field of view rather than straight on or angling across. That obviously means your choice(s) of location may be limited.

Some folks have installed the cameras on trees, etc. to get an appropriate position - is that something you could try?

Re: One camera will only pick up cars and not humans...

TomMac — Fri, 23 Oct 2015 13:18:23 GMT

Swap the two cameras to see if the problem follows (camera problem) or is it the location.

Re: One camera will only pick up cars and not humans...

GiveMeSomeHelp — Mon, 25 Jul 2016 02:08:37 GMT

What's the point of having the system if it doesn't bloody work! I bought a 3 camera system. I have had to return one camera as it didn't work at all. Now both the cameras I have left do not pick up humans. What am I to do???

Re: One camera will only pick up cars and not humans...

jguerdat — Mon, 25 Jul 2016 12:31:05 GMT

Post screenshots of those cameras and tell us their settings.

Re: One camera will only pick up cars and not humans...

Jmad — Thu, 16 Mar 2017 02:01:19 GMT

I have two area that the cameras will not pick up people walking. This is why I purchased the cameras to monitor our yard. I have reposition the cameras a few times. Do you have any other tips?

Re: One camera will only pick up cars and not humans...

jguerdat — Thu, 16 Mar 2017 12:14:26 GMT

Max distance for people detection is about 20 feet when motion is across the FOV, much less when moving towards the camera. Again, post a screenshot for suggestions.