topic Re: Color view in Arlo

Color view

lr410astorga — Tue, 27 Sep 2016 16:40:20 GMT

Camera starting showing a pinkish view durning the day? Can you answer why this is happening?

Re: Color view

TomMac — Thu, 22 Oct 2015 18:08:31 GMT

It has to do with the filter for the night vision and IR..

Reset the camera by opening the battery door for a few secs then reclosing.

If it continues to occur, it would be in your best interest to put in a trouble ticket for possible defect.

Re: Color view

ericbic — Sun, 15 Nov 2015 17:08:46 GMT

Same issue here. Please help

Re: Color view

KristynM — Mon, 16 Nov 2015 16:14:23 GMT

@ericbic,

I will reach out to you in a private message.

Re: Color view

Jthol505 — Mon, 16 Nov 2015 23:20:29 GMT

Same here ... Tried resetting several times

Re: Color view

Jthol505 — Mon, 16 Nov 2015 23:21:18 GMT

Same here I reset several times ... Joel

Re: Color view

JamesC — Mon, 16 Nov 2015 23:57:01 GMT

Jthol505,

I will reach out to you in a private message to help resolve this issue.

JamesC

Re: Color view

Davefincannon — Thu, 19 Nov 2015 13:28:35 GMT

I have a camera that is pinkish and the other are fine. I have removed batteries several times and reset server all times. Camera are only 1 month since I purchase and have had numerous problems.

how to. Fixed?

david fincannon

Re: Color view

KristynM — Thu, 19 Nov 2015 15:39:57 GMT

@Davefincannon,

I will reach out to you to help resolve this issue.

Re: Color view

M_h_neal — Sun, 22 Nov 2015 19:09:55 GMT

Same problem here. Cameras are only a few months old. Color on one camera is pinkish. Taking batteries out fixes it for a few hours and then it goes back to same problem. Please help. Thanks.

Re: Color view

KristynM — Mon, 23 Nov 2015 16:53:22 GMT

@M_h_neal,

I will reach out to you in a private message to help in resolving this issue.

Re: Color view

lrgilliland — Tue, 24 Nov 2015 00:20:33 GMT

Same issue - pinkish tint during the day. Camera is new this fall. What is the next step to resolve this issue?

Lonnie Gilliland

lrgilliland@gmail.com

Re: Color view

JamesC — Tue, 24 Nov 2015 00:52:07 GMT

Irgilliland,

I will reach out to you in a private message to help resolve this issue.

JamesC

Re: Color view

HerreraMW — Fri, 04 Dec 2015 04:04:46 GMT

The night vision is not working on one of the cameras. Tried chaning angles but nothing please help

Re: Color view and there is no recording in the dark/night time

apostlefw — Fri, 04 Dec 2015 14:28:26 GMT

There is a dog that keeps on using the bathroom on my yard. I had positioned one of my cameras to video taped the neoghbor's dog but the camera is not recording in the night. 4 straight days the dog pooped and there is no recordings at all. These camera are worthless

Re: Color view and there is no recording in the dark/night time

jguerdat — Fri, 04 Dec 2015 18:25:55 GMT

Or you haven't taken the time to position an angle the camera so it can catch the perp. I have cameras that catch cats wandering by a low speed with no issue. The camera works best if the activity is side to side, not straight on, with the edges seemingly having the best detection. It's trial and error - any motion detection camera will have similar issues to some degree.

Re: Color view

dbbuie — Wed, 16 Dec 2015 16:37:56 GMT

I am having the same issue. Is there a fix ?

Re: Color view

JamesC — Wed, 16 Dec 2015 19:38:45 GMT

dbbuie,

I will reach out to you in a private message to help resolve this issue.

JamesC

Re: Color view

Greghale — Fri, 18 Dec 2015 23:43:30 GMT

I have the same problem with one of my cameras. They are not even a month old.

Re: Color view

JamesC — Mon, 21 Dec 2015 18:38:42 GMT

Greghale,

Please contact the Arlo Support Team to resolve this issue. If you have any additional questions/concerns feel free to private message me. I would be happy to help.

JamesC