topic Re: Seriously Arlo?! Only installed for a week-- in Arlo

Seriously Arlo?! Only installed for a week--

BetsyS — Tue, 27 Sep 2016 18:00:30 GMT

Ok so I've had the system up a full week now and the cameras are already crapping out. First motion doesn't always catch. I've even danced in the porch to trip it and nada. So side note of you want to steal a package just dance around and Arlo will act like your friendly dog and let people still take your stuff.

The video lags and delays non stop and almost every video looks like this::

https://arlo.netgear.com/hmsweb/users/library/share/link/32056B98D2FD0CC9

Re: Seriously Arlo?! Only installed for a week--

BetsyS — Fri, 30 Oct 2015 21:13:49 GMT

Posted the wrong link:

https://arlo.netgear.com/hmsweb/users/library/share/link/DC37E470189AE428

Re: Seriously Arlo?! Only installed for a week--

JamesC — Mon, 02 Nov 2015 18:29:43 GMT

BetsyS,

It sounds like interference could be causing the issues you describe. Consider relocating the camera and/or the base station and see if you get the same results. Be sure to avoid placing your Arlo system near other WiFi devices, baby monitors, cordless phones etc. as all of these devices can interfere.

I hope this helps!

JamesC

Re: Seriously Arlo?! Only installed for a week--

BetsyS — Sat, 07 Nov 2015 13:01:33 GMT

Nope, didn't work.