topic Re: Push notification issues in Arlo

Push notification issues

bheidari77 — Tue, 27 Sep 2016 17:59:58 GMT

After installing the second camera, I stpped receiving push notification on my iPhone. Also, I never received any email notifications. I did uninstall and re-install the app. All notifications are on on the iphone and active in the app. But I still do not get any push notification neither on my phone nor via email.

Please help; this is very aggrevating.

Thank you!

Re: Push notification issues

JamesC — Fri, 30 Oct 2015 19:07:29 GMT

bheidari77,

Consider a restart of the base station (push the on/off button). Also consider rebooting your iPhone. Once the base station is back online check the rules for each camera to ensure that e-mail alerts are enabled. Then make sure that all motion is set to on and test by moving in front of a camera. Please let us know if you still are not receiving notifications (e-mail and/or push).

JamesC