topic Re: Base unit not working in Arlo

Base unit not working

Edacosta — Tue, 27 Sep 2016 18:02:12 GMT

Recently installed the arlo system in my home. I am unable to see anything from my cameras when I log in from my android phone. I am having to turn my base unit off and then in again and then and only then can I get footage. This appears to be happening everyday. Is there something I need to do to ensure I do not have to continually turning the unit off and on again?

Re: Base unit not working

jguerdat — Wed, 04 Nov 2015 13:45:03 GMT

Have you tried logging out and back into the Arlo servers? That can help.

Re: Base unit not working

Edacosta — Mon, 09 Nov 2015 21:50:15 GMT

Yes numerous times and it's still happening

Re: Base unit not working

jguerdat — Tue, 10 Nov 2015 13:05:44 GMT

You can try uninstalling and re-installing the app. What happens when you use a browser?