topic Re: camera seems dead in Arlo

camera seems dead

ybengui — Mon, 26 Sep 2016 23:00:45 GMT

Hi, I baughte my cameras yesterday, and during the night, started probably to do an update witch appartently went wrong. cause now, the camera is not showing any led light, i can keep trying opening and closing it, the camera do not show any sign of life.

do you guys think it's dead ? is there a way to reset completly the camera ?

Best,

Re: camera seems dead

Showguy — Fri, 29 May 2015 11:59:08 GMT

Once the camera is synced to the base you will not see any LED indicator lights on the camera. You only see lights on the camera during syncs and software updates. Are the 3 lights on the base lit?

Re: camera seems dead

ChristineT — Fri, 29 May 2015 16:05:00 GMT

Hello Ybebgui,

Check out this thread that has a solution that is likely what you are experiencing:

https://community.netgear.com/t5/Troubleshooting/Camera-off-line/m-p/1612/thread-id/500#M1378

If this doesn't resolve the issue contact our support center for possible RMA.

Thank you for your post!

Christine

Arlo Team