topic Re: Internet Light is off, even after reset in Arlo

Internet Light is off, even after reset

mostlyfoild — Tue, 27 Sep 2016 18:08:10 GMT

Hi, the internet light on my Arlo base station is off, I have done a reset of the base station becasue it was connected to a previous router, but it is still off.

My router is a Linksys EA8500, AC2600 with MIMO, are there specific settings that I need to have in place to make it compatible?

Thanks

Marc

Re: Internet Light is off, even after reset

JamesC — Mon, 16 Nov 2015 18:04:17 GMT

mostlyfoild,

If the internet LED is unlit that means the base station is not communicating at all with your router. It is possible the router port or the ethernet cable is defective. Consider swapping the ethernet cable and the port on the router that the base station is plugged in to. Please let me know if you're still having issues!

JamesC