topic Re: issue syncing cameras in Arlo

issue syncing cameras

navikas — Wed, 28 Sep 2016 21:29:56 GMT

i need help with sync.im pushing sync buton but light on ruter is off.and i cant sync cameras and ruter

Re: issue syncing cameras

TomMac — Wed, 17 Aug 2016 14:56:01 GMT

A quick push on the sync button is all it takes, do not hold.....this is one of the more common mistakes

how to cancel netgear membership?

navikas — Sun, 28 Aug 2016 08:49:48 GMT

i returned cameras to shop,i was not happy how its works.how i supoust to cancel netgear service?

Re: how to cancel netgear membership?

JamesC — Mon, 29 Aug 2016 18:23:11 GMT

navikas,

I am sorry to hear that Arlo system did not fit your needs. Your service can be canceled by logging in to your Arlo account and navigating to Settings > Subscription > Change Subscription > select the Basic Plan (free). After the plan has been changed back to the free Basic subscription a refund will be issued.

JamesC

Re: issue syncing cameras

Bksears — Thu, 22 Dec 2016 07:27:20 GMT

It keeps asking for credit card info & my credit card has no available credit left on it. Why does it need to have available cr dit to offer a credit when you're going back to the "basic" subscription??

Re: issue syncing cameras

jguerdat — Thu, 22 Dec 2016 14:07:05 GMT

It might be fastest to call support for this.

(408)-638-3750 (US)