topic Re: model vmb3000 serial 48E25579A07CF in Arlo

model vmb3000 serial 48E25579A07CF

Pullen — Tue, 27 Sep 2016 20:17:57 GMT

Best,

My arlo systems was working good till 14 december 2015

There where no changes and then it did;nt work. I have try tot install again but he can't find the base station.

My internet is ok and on the base station are 2 green lamps.

I have several times started again but het don't work.

My login: pullen@onsbrabantnet.nl

My mail: info@vannamen.nl

Re: model vmb3000 serial 48E25579A07CF

JamesC — Fri, 18 Dec 2015 21:39:20 GMT

Pullen,

Consider trying a two-button factory reset of the base station. This can be done by holding down the red reset button on the back of the base station along with the sync button until all LEDs flash amber. Allow the base station to come back online with solid green power and internet LEDs and then attempt to add the base station back to your account.

JamesC

Re: model vmb3000 serial 48E25579A07CF

Pullen — Sat, 26 Dec 2015 17:23:08 GMT

The problem is not solved. I have tried many times to restart the base station, that no problem but when i have restart all and connect the cameras, the camera's are offline.

There is no other wirelles system in the house, only a telephone, but that was there when he worked a few mounts perfect.

How can I check of the basisstation is defect?

Re: model vmb3000 serial 48E25579A07CF

JamesC — Mon, 28 Dec 2015 17:52:47 GMT

Pullen,

Please contact the Arlo Support Team to resolve this issue. If you have any additional questions/concerns feel free to private message me. I would be happy to help.

JamesC