topic Re: Motion detection troubles in Arlo

Motion detection troubles

Eaguilar827 — Tue, 27 Sep 2016 21:29:35 GMT

I get a motion detected alert on my phone, but there's no recording?

Re: Motion detection troubles

Borntoride — Sat, 26 Dec 2015 03:05:24 GMT

Make sure your rules say on motion record action

Re: Motion detection troubles

Eaguilar827 — Sat, 26 Dec 2015 03:35:38 GMT

It's on record on motion. I keep getting push notifications that the cameras have detected motion but not recordings. I've had the cameras for about 4 months and this just started happening. There was no issues before and I have not made any changes to the settings.

Re: Motion detection troubles

JamesC — Tue, 29 Dec 2015 18:47:44 GMT

Eaguilar827,

Many changes were made through a recent update. Are you still experiencing this behavior now that the update has been completed?

JamesC

Re: Motion detection troubles

Eaguilar827 — Wed, 30 Dec 2015 07:07:35 GMT

Yes I'm still having problems with my cameras even after the update. I have my cameras set to record on all motion. Motion is detected but no recording appears. 3 of my 4 cameras keep going off and not recording.

Re: Motion detection troubles

gilbo2 — Wed, 30 Dec 2015 07:49:37 GMT

I have also noticed in the last 12hours a couple of notifications but no recorded video. The rules correctly show recording is enabled and the next time the camera saw motion it recorded, feels quite random but never happened before the update.

Re: Motion detection troubles

TomMac — Wed, 30 Dec 2015 13:32:14 GMT

Verify your RULES are still set the way you need them in the new MODES , ARMED / UNARMED

If you use the two new default modes, the rules contained within are default setting of time and sensitivity. ( btw in motion on the 'running man is BALCK and off is gray )

Your older Modes that were moved over should still contain your prior settings.

Re: Motion detection troubles

gilbo2 — Wed, 30 Dec 2015 19:00:46 GMT

In my case the modes are correctly setup. It does not make sense that random recordings are missed when a notification is issued. However, everything has been fine in the last 24hrs so may a glitch with the server?

Re: Motion detection troubles

TomMac — Wed, 30 Dec 2015 19:55:13 GMT

There's been a lot of things happening with the new bringing in of the Q cam support for Arlo system... It may be a bumpy road for a week.