topic New Library Calendar Update on App and Website Not Working in Arlo

New Library Calendar Update on App and Website Not Working

vetrijar — Wed, 28 Sep 2016 20:39:03 GMT

I'm not able to select different days or view different recordings in the library anymore, ever since the app and website update happened this week. Not sure what I'm doing wrong. I can click on any of the cameras listing of videos recorded from the camera tab, then I'm always being sent to December 25th. (well that is the one that stays green). I have recordings on different days and cannot view them

MOBILE DEVICE BELOW

WEBSITE SITE BELOW

Re: New Library Calendar Update on App and Website Not Working

JamesC — Wed, 30 Dec 2015 21:30:19 GMT

vetrijar,

The only days that can be viewed are days that contain content. If there is no content on any other day, those days will not be viewable.

JamesC

Re: New Library Calendar Update on App and Website Not Working

vetrijar — Wed, 30 Dec 2015 21:49:10 GMT

Thanks James. I had several other videos available that were recorded recently, but looking at it again, many of those were past the 7 days free storage period. On my phone, it still showed the number of videos available. After I manually ran each camera and recorded, the numbers reset to 1 again.