topic Re: picture is red what do i do in Arlo

picture is red what do i do

landrum94 — Wed, 28 Sep 2016 20:38:58 GMT

i have installed my arlo cameras and one camera picture is red now during the day what can i do? is my camera bad? a simple reset of the camera? let me know what you have found

Eric L

Re: picture is red what do i do

JamesC — Tue, 29 Dec 2015 21:16:39 GMT

landrum94,

Please contact the Arlo Support Team to resolve this issue. If you have any additional questions/concerns feel free to private message me. I would be happy to help.

JamesC

Re: picture is red what do i do

Bobbermange — Tue, 05 Jan 2016 11:22:19 GMT

Why in private PM??? Many people need help with this problem, red/pink camera. Write here and tell lot more people what to do!!

Re: picture is red what do i do

jguerdat — Tue, 05 Jan 2016 14:29:24 GMT

Apparently it's just a link to support to create a trouble ticket. More folks need to do that on their own. Click on the Support link at the top of these pages and then on the Contact Support link there. That will get you a number of ways to get official support including the steps to get a faulty device replaced.