topic Re: Fourth Camera will not sync in Arlo

Fourth Camera will not sync

bradleyking9 — Wed, 28 Sep 2016 20:39:43 GMT

I've tried switching the batteries. First three were online without an issue.

Here's a video that perfectly depicts the process. Please help before I run back to best buy with the system, and some horribly mangled packaging.

https://www.youtube.com/watch?v=gRmza550u1E

Thanks in advance!

Re: Fourth Camera will not sync

TomMac — Wed, 30 Dec 2015 19:52:49 GMT

Orange flashing , means the sync was not sussucessful...

I would contact Netgear re a trouble ticket for a replacement camera as it may be defective. ( unless you can swap it back at purchase location )

Re: Fourth Camera will not sync

bradleyking9 — Wed, 30 Dec 2015 21:01:21 GMT

I figured this much by the orange light, but thought maybe there was something else I was doing wrong. With production standards these days, it's rare for something to just be flat broken, straight out of the box.

Re: Fourth Camera will not sync

TomMac — Wed, 30 Dec 2015 22:42:02 GMT

The only other thing would be 1) drop batteries out and reinstall them 2) make sure you NOT holding the sync button on the base ( a quick push ) but I believe you covered all of that.

Re: Fourth Camera will not sync

bradleyking9 — Thu, 31 Dec 2015 00:44:40 GMT

After a couple more hours of fumbling with it today, I braved the return line at best buy. I came so close to grabbing a 3 pack of nest cameras.

Got all four new cameras synced up without issue. Now to start mounting, and figuring out how to maximize battery life.