https://community.arlo.com/t5/Arlo/New-Arlo-app-is-not-better/m-p/1029864#M14574 <P> erichefley,</P> <P> &nbsp;</P> <P> What model phone and os version are you using when experiencing this issue. Are you able to isolate the issue further by testing on a different mobile device? Please let me know!</P> <P> &nbsp;</P> <P> JamesC</P> Thu, 07 Jan 2016 17:26:17 GMT JamesC 2016-01-07T17:26:17Z https://community.arlo.com/t5/Arlo/New-Arlo-app-is-not-better/m-p/1026440#M14573 <P>Ever since the new Arlo app update my app wont load all videos. All of my videos are ther when I log into the websight but when I open the app I am missing important motion detection videos. Is there a way to go back to the old Arlo App !! This should be fixed A.S.A.P.</P> Wed, 28 Sep 2016 20:42:20 GMT https://community.arlo.com/t5/Arlo/New-Arlo-app-is-not-better/m-p/1026440#M14573 erichefley 2016-09-28T20:42:20Z https://community.arlo.com/t5/Arlo/New-Arlo-app-is-not-better/m-p/1029864#M14574 <P> erichefley,</P> <P> &nbsp;</P> <P> What model phone and os version are you using when experiencing this issue. Are you able to isolate the issue further by testing on a different mobile device? Please let me know!</P> <P> &nbsp;</P> <P> JamesC</P> Thu, 07 Jan 2016 17:26:17 GMT https://community.arlo.com/t5/Arlo/New-Arlo-app-is-not-better/m-p/1029864#M14574 JamesC 2016-01-07T17:26:17Z