topic Re: Two camera trigger, 1 senses motion, other camera records in Arlo

Two camera trigger, 1 senses motion, other camera records

AgroCragg — Wed, 28 Sep 2016 20:44:31 GMT

Hi all. I have a 4 camera setup - 2 in the front of my house, 2 in the back of the house. I have triggers setup for the front - both cameras will turn on and record as soon as 1 of them senses motion. Same thing in the back.

I am having problems with one of my cameras in the front. Camera A will sense motion, but only Camera B will record. Both Cameras A and B SHOULD record. I will get a text alert that both A & B are recording (red dot, 2 recordings), but only Camera B will show up in my Library. The same thing happens when Camera B senses motion, only Camera B records, I get an alert from A, but A does not record.

I've tried restarting, and this helps for maybe an hour or two. Randomly, the same issue will happen again.

I have my base located about 8 feet to Camera B, and maybe 50 feet to Camera A. I cannot move my base from this location or else it will be too far for my back cameras. I have sensititivies set up to over 90 for each camera.

What gives?

Re: Two camera trigger, 1 senses motion, other camera records

jguerdat — Tue, 05 Jan 2016 14:27:32 GMT

A quick test - try swapping cameras to see if the problem is the location or the camera. Also, what's your Internet upload speed? There's a small chance that could be an issue.

Re: Two camera trigger, 1 senses motion, other camera records

RobertRosal — Tue, 05 Jan 2016 17:37:58 GMT

You may want to read this.

https://community.netgear.com/t5/Arlo-Wire-Free-camera/Anroid-App-has-missing-Videos-in-Library/m-p/1025578#M6893

Re: Two camera trigger, 1 senses motion, other camera records

AgroCragg — Tue, 05 Jan 2016 18:49:03 GMT

Thanks all. Reading those threads didn't really help. A few things of note in my case:

1. Missing videos are both not appearing on iphone app OR PC.

2. Camera A and Camera B do not show the same field of view, they are 100% different views.

3. I checked settings, all of them have 90% motion or greater.

I will try swapping out cameras tonight, as suggested above, and see.

Thank you

Re: Two camera trigger, 1 senses motion, other camera records

RobertRosal — Tue, 05 Jan 2016 21:10:46 GMT

There is no solution yet, there are other posts regarding this same problem. The problem is with the new update and I believe will need to be made aware to Netgear and hopefully they will soon have a fix.

Re: Two camera trigger, 1 senses motion, other camera records

TomMac — Tue, 05 Jan 2016 21:12:05 GMT

With the latest SW update dual cam with 1trigger ( or nested rules ) are kind of "off". Been trying to get them back the way they were but still testing combos.

Re: Two camera trigger, 1 senses motion, other camera records

RobertRosal — Tue, 05 Jan 2016 21:16:41 GMT

Hopefully Tom you can find a workaround until Netgear gets to this. I am living currently without any triggers, though capturing most frontal views, I prefer it before where I had more of the object in view longer.

Good luck man!