Arlo Base station is not connecting to the internet.

Scottyboy63 — Wed, 28 Sep 2016 20:47:31 GMT

Hello,

My Arlo Base Station has been working fine up until this morning when my cameras were suddenly disconnected while viewing the Arlo app on my iPhone.

When i returmed home from work, I found that the internet was all connected but the base station internet light had turned to amber instead of green. The other two lights were green.

I turned off the base station and turned it back on and I am now only getting the power light coming on without the other two lights coming on at all. The base station is not able to connect to the internet.

I have tried different ethernet cables and different ports without luck. I have also tried to do a factory reset but again, the power light is the only light that comes on and turns from amber to green.

Any ideas??

Scott.

Re: Arlo Base station is not connecting to the internet.

jguerdat — Fri, 08 Jan 2016 13:09:06 GMT

I think the base station died. Create a trouble ticket for an RMA.

topic Arlo Base station is not connecting to the internet. in Arlo

Arlo Base station is not connecting to the internet.

Re: Arlo Base station is not connecting to the internet.