https://community.arlo.com/t5/Arlo/1-of-4-cameras-defective-out-of-the-box-will-not-sync-with-base/m-p/1034590#M14154 <P>You can create a trouble ticket by contacting support through the links here but for a new system I'd suggest just replacing it from the place you bought it. &nbsp;Prolly faster.</P> Fri, 15 Jan 2016 13:15:40 GMT jguerdat 2016-01-15T13:15:40Z https://community.arlo.com/t5/Arlo/1-of-4-cameras-defective-out-of-the-box-will-not-sync-with-base/m-p/1034411#M14153 <P>VMS3430-100NAS</P><P>&nbsp;</P><P>Brand new, fresh out of the box setup and installation - 3 cameras worked fine, no problem at all syncing them to the base station.&nbsp; The 4th camera will not sync up - the blue light flashes for a long time after the sync button is pushed, but it never connects.&nbsp; Tried multiple times, camera is within 8" of the base, other cameras had no problems.</P><P>&nbsp;</P><P>This is the 4 camera + base set package, so I need to know how to get a warranty replacement for the single non-functional camera.&nbsp; Can't find a phone number on the website anywhere, so I'm posting here?&nbsp; Hopefully this works...</P><P>&nbsp;</P><P>&nbsp;</P> Wed, 28 Sep 2016 20:50:43 GMT https://community.arlo.com/t5/Arlo/1-of-4-cameras-defective-out-of-the-box-will-not-sync-with-base/m-p/1034411#M14153 BassetCam 2016-09-28T20:50:43Z https://community.arlo.com/t5/Arlo/1-of-4-cameras-defective-out-of-the-box-will-not-sync-with-base/m-p/1034590#M14154 <P>You can create a trouble ticket by contacting support through the links here but for a new system I'd suggest just replacing it from the place you bought it. &nbsp;Prolly faster.</P> Fri, 15 Jan 2016 13:15:40 GMT https://community.arlo.com/t5/Arlo/1-of-4-cameras-defective-out-of-the-box-will-not-sync-with-base/m-p/1034590#M14154 jguerdat 2016-01-15T13:15:40Z