topic Re: Can not access scheduler on my phone. in Arlo

Can not access scheduler on my phone.

Ginagmc — Wed, 28 Sep 2016 21:29:52 GMT

Every since I updated phone app I can not go into "mode" to update schedule. It says "getting status" and never loads. I did not have this problem before update. Very frustrating! What can I do?

Re: Can not access scheduler on my phone.

Ginagmc — Sun, 07 Feb 2016 00:35:47 GMT

Re: Can not access scheduler on my phone.

jguerdat — Sun, 07 Feb 2016 15:27:06 GMT

1) Log out and back in. Did that help?

2) Reinstall the app, if that's what you're using.

3) Try the browser if using the app. If that works, it's something about your app. If you're using a browser, try a different one and/or the app.

If any of these works, you need to figure out what's up with the problem one. It's usually simple.

Re: Can not access scheduler on my phone.

Ginagmc — Sun, 07 Feb 2016 15:38:12 GMT

I tried logging out and back in and I also reinstalled app. But I still have the problem. What else can I do?

Re: Can not access scheduler on my phone.

jguerdat — Sun, 07 Feb 2016 18:56:20 GMT

Did you try the browser? For the app, what device and OS?