https://community.arlo.com/t5/Arlo/One-camera-doesnt-show-any-status-videos-in-library-or-preview/m-p/1048044#M13525 <P>I have one camera that wont display any status information, image preview, or number of videos in the library. As you can see from the screen shot, nothing shows up for the dining room camera but the kitchen is working as expected. Pressing the live button does populate the information but then it is gone again the next time I launch the app. On the website, everything appears ok with the exception of the preview of the last clip which still shows the green screen similar to the screenshot below. Any thoughts?<IMG src="https://community.arlo.com/t5/image/serverpage/image-id/5216iE7E07C04BDC6E1DC/image-size/original?v=mpbl-1&amp;px=-1" border="0" alt="Screenshot_2016-02-10-00-23-23.png" title="Screenshot_2016-02-10-00-23-23.png" /></P> Wed, 28 Sep 2016 21:31:23 GMT jeffj803 2016-09-28T21:31:23Z https://community.arlo.com/t5/Arlo/One-camera-doesnt-show-any-status-videos-in-library-or-preview/m-p/1048044#M13525 <P>I have one camera that wont display any status information, image preview, or number of videos in the library. As you can see from the screen shot, nothing shows up for the dining room camera but the kitchen is working as expected. Pressing the live button does populate the information but then it is gone again the next time I launch the app. On the website, everything appears ok with the exception of the preview of the last clip which still shows the green screen similar to the screenshot below. Any thoughts?<IMG src="https://community.arlo.com/t5/image/serverpage/image-id/5216iE7E07C04BDC6E1DC/image-size/original?v=mpbl-1&amp;px=-1" border="0" alt="Screenshot_2016-02-10-00-23-23.png" title="Screenshot_2016-02-10-00-23-23.png" /></P> Wed, 28 Sep 2016 21:31:23 GMT https://community.arlo.com/t5/Arlo/One-camera-doesnt-show-any-status-videos-in-library-or-preview/m-p/1048044#M13525 jeffj803 2016-09-28T21:31:23Z https://community.arlo.com/t5/Arlo/One-camera-doesnt-show-any-status-videos-in-library-or-preview/m-p/1048107#M13526 It's a known issue. One suggestion has been to remove the camera from the system and re-sync it. I don't know how well that's working. Wed, 10 Feb 2016 12:49:53 GMT https://community.arlo.com/t5/Arlo/One-camera-doesnt-show-any-status-videos-in-library-or-preview/m-p/1048107#M13526 jguerdat 2016-02-10T12:49:53Z