topic Black and white video in Arlo

Black and white video

mj31 — Mon, 26 Sep 2016 22:54:54 GMT

Just downloaded new update. Now the camera is only showing black and white video, no more color

Re: Black and white video

TomMac — Thu, 14 May 2015 01:11:53 GMT

The B/W is a factor of the light level... if it is dark, the camera switches automaticly over to black/white with the IR illuminators. You can not control this.

Take the camera into a brightly lite room and retest... If still in B/W, then open the battery door for 5 seconds and reclose ( do not re-open door if the camera front leds start to flash during reset )

Re: Black and white video

EM2Ranch — Mon, 18 May 2015 02:30:12 GMT

One of my cameras is only showing video in black and white. I reset it and it is still just black and white How don't return it for a new one? It is only 4 weeks old

Re: Black and white video

TomMac — Mon, 18 May 2015 13:24:35 GMT

EM2Ranch wrote:
One of my cameras is only showing video in black and white. I reset it and it is still just black and white How don't return it for a new one? It is only 4 weeks old

Can I assume the camera is also showing B/W in a well lite room or daylight ?? If it's below a certain light level, the camera reverts to B/W.

Easy to see if camera got a glich, ... Open the battery door for 5 secs and reclose, test again. If still running B/W in daylight contact Netgear