https://community.arlo.com/t5/Arlo/cannot-get-video-not-by-a-motion-detector/m-p/1056766#M13076 <P>Are you using the Library tab to see if you have videos? &nbsp;The counter on the Cameras tab currently is disabled and always shows 0. You may want to also temporarily enable email notifications so you get a link to each video that gets recorded - can you see those okay?</P> Tue, 01 Mar 2016 22:15:56 GMT jguerdat 2016-03-01T22:15:56Z https://community.arlo.com/t5/Arlo/cannot-get-video-not-by-a-motion-detector/m-p/1056744#M13075 <P>Hello</P> <P>&nbsp;</P> <P>I am connected as Basic Subscription.</P> <P>I have base station and one camera.</P> <P>The problem I cannot get video not by a motion detector although I choose a role to accept video for 10sec and not by Button LIVE VIDEO.</P> <P>I get alerts of motion sensor.</P> <P>&nbsp;</P> <P>Base station No - 4891517JA07CF</P> <P>FW Version 1.7.1_4638</P> <P>HW Version VMB3010r2</P> <P>&nbsp;</P> <P>Camera No- 48B14C7S05B07</P> <P>Version</P> <P>HardwareH7</P> <P>Serial Number48B14C7S05B07</P> <P>Firmware1.2.2688</P> <P>&nbsp;</P> <P>Micha</P> Wed, 28 Sep 2016 22:29:54 GMT https://community.arlo.com/t5/Arlo/cannot-get-video-not-by-a-motion-detector/m-p/1056744#M13075 Micha55 2016-09-28T22:29:54Z https://community.arlo.com/t5/Arlo/cannot-get-video-not-by-a-motion-detector/m-p/1056766#M13076 <P>Are you using the Library tab to see if you have videos? &nbsp;The counter on the Cameras tab currently is disabled and always shows 0. You may want to also temporarily enable email notifications so you get a link to each video that gets recorded - can you see those okay?</P> Tue, 01 Mar 2016 22:15:56 GMT https://community.arlo.com/t5/Arlo/cannot-get-video-not-by-a-motion-detector/m-p/1056766#M13076 jguerdat 2016-03-01T22:15:56Z