topic Re: Arlo Base Station in Arlo

Arlo Base Station life span?

Suthy25 — Wed, 28 Sep 2016 21:31:28 GMT

So, reading through a lot of these 'solutions' I have come to the conclusion that this system has a 3-6 month lifespan, I am disgusted with the connectability for an item that is so expensive, there was me thinking I upgraded but in reality I downgraded, worst system EVER!

Re: Arlo Base Station

Dinerve — Mon, 29 Aug 2016 16:32:36 GMT

What do you mean 3-6months lifespan exactly?

Re: Arlo Base Station

Suthy25 — Mon, 29 Aug 2016 17:22:18 GMT

It means the majority of the units last 3-6 months, simples!

It's absolutely crap, come and take it off my hands FOC!

Re: Arlo Base Station

jguerdat — Tue, 30 Aug 2016 13:59:49 GMT

Mine's been working for 1.5 years with few issues (had to replace one camera). 3-6 month lifespan is silly.

Re: Arlo Base Station

JamesC — Tue, 30 Aug 2016 17:57:22 GMT

Suthy25,

Are you having a specific issue? Many users on the community (including myself) have equipment much older than 3-6 months that is behaving as expected.

If you are having an issue with your Arlo system, please let us know the details, we would be happy to offer assistance.

JamesC

Re: Arlo Base Station

Suthy25 — Tue, 30 Aug 2016 18:19:05 GMT

Then you're lucky, I have removed the whole system and getting a new wired system, got loads of cheap batteries if you want them for your superior system!

Re: Arlo Base Station

Suthy25 — Tue, 30 Aug 2016 18:20:02 GMT

Gone beyond assistance, the hardware has obviously gone **bleep** up so it's gone in the bin!

Re: Arlo Base Station

jguerdat — Wed, 31 Aug 2016 13:09:15 GMT

As opposed to a warranty claim? Smart.

Re: Arlo Base Station

Suthy25 — Wed, 31 Aug 2016 15:11:41 GMT

Well I was trying to be smart but the 'community' wasn't helping either calling me thick because the way I contacted support was incorrect even though it was what the 'community' pages told me to do, work that one out!

Re: Arlo Base Station

jguerdat — Thu, 01 Sep 2016 12:42:35 GMT

Did you use the Support link at the top of every page here? Contact Support link on the right will give you the proper options.