topic Cannot sync second camera in Arlo

Cannot sync second camera

HHogers — Thu, 29 Sep 2016 18:16:05 GMT

The first camera was quickly installed.

I can not sync the second camera.

Any tips?

Hans Hogers

Re: Second camera

jguerdat — Tue, 22 Mar 2016 12:49:12 GMT

Sounds like a new installation. Factory reset the base by using the reset button until the LEDs flash amber. Open and close the cameras' battery doors. Sync again - better?

Re: Second camera

JamesC — Wed, 23 Mar 2016 17:30:59 GMT

HHogers,

What behavior are you seeing that is indicating the camera will not sync? Are you getting a flashing amber LED on the camera or are you seeing an error message? Does the camera sync LED on the base station flash green after pressing and releasing the sync button (as it did for the first camera).

Please let us know!

JamesC