topic Re: Arlo wireless enable camera after disabling it. in Arlo

Arlo wireless enable camera after disabling it.

FJR — Thu, 29 Sep 2016 18:24:38 GMT

Simple: How do I enable a camera after disabling it?

Re: Arlo wireless enable camera after disabling it.

jguerdat — Mon, 28 Mar 2016 12:16:06 GMT

How did you disable it? Removed it from the system or simply used Disarmed to stop recordings? For the former, you'll need to resync the camera as if it were new. For the latter, choose the Armed mode or any other mode (schedule is not a mode) that activates the camera.

Re: Arlo wireless enable camera after disabling it.

JamesC — Tue, 29 Mar 2016 15:17:46 GMT

FJR,

In addition to what jguerdat said above, if by "disabled" you mean you have made the camera "inactive" from Settings > Subscription > Manage Camera Status, you can simply drag the camera back into an "active" slot. Please let us know if you are not able to solve the issue!

JamesC

Re: Arlo wireless enable camera after disabling it.

TomMac — Wed, 30 Mar 2016 11:48:02 GMT

Question JamesC ...

If dragging the camera to a n inactive spot as you mention, how does it effect the battery life of such camera ??

Does the camera 'in -effect' stay connected to the base in sleep mode ?? ( but not appear active )

Re: Arlo wireless enable camera after disabling it.

JamesC — Wed, 30 Mar 2016 17:23:07 GMT

TomMac,

I have escalated your question to engineering. When I hear back, i'll post the answer here.

JamesC

Re: Arlo wireless enable camera after disabling it.

LovelyNot — Thu, 31 Mar 2016 21:21:30 GMT

Also, when it says:

"You can also restart your camera if the problem persists."

what do they mean by "restart", where's the restart button?

Re: Arlo wireless enable camera after disabling it.

jguerdat — Fri, 01 Apr 2016 13:03:56 GMT

Restart means open and close the battery cover. Even you should be able to discern that.

Re: Arlo wireless enable camera after disabling it.

JamesC — Fri, 01 Apr 2016 15:17:00 GMT

LovelyNot,

As jguerdat states above, you can "restart" or power cycle the camera by opening and closing the battery compartment door. I can see how the verbiage here could be confusing. Thank you for bringing this to our attention. I will pass this information to the product manager.

JamesC