topic Re: Recording problems... in Arlo

Recording problems...

s32144 — Thu, 29 Sep 2016 18:24:23 GMT

My Arlo cameras recorded when I first positioned them and then they stopped. I have one back to recording but I can't get the other two to record. Help please?

Re: Recording problems...

Nevets361 — Sun, 27 Mar 2016 03:22:12 GMT

I am having the same issue my front camera stop recording.

Re: Recording problems...

jguerdat — Sun, 27 Mar 2016 12:25:42 GMT

Are the running men in the cameras tab black or gray? If gray, detection/recording is not activated by either the mode selected or the schedule, depending on which you use.

Re: Recording problems...

s32144 — Wed, 30 Mar 2016 19:08:21 GMT

It's odd. Sometimes the running man is black and other times grey. Sometimes one or two of them will tape 3 or 4 times a day and sometimes not. It's sporadic.

Re: Recording problems...

jguerdat — Thu, 31 Mar 2016 13:44:02 GMT

You need to check to see if a mode is selected or the schedule. If the running man is gray, it will never record. That may be the issue of being sporadic.

Re: Recording problems...

s32144 — Sun, 03 Apr 2016 12:57:29 GMT

I have tried everything (I think) but I am still having the same problem. The one camera that does record occasionally has the running man grey sometimes and sometimes black.

Re: Recording problems...

jguerdat — Sun, 03 Apr 2016 13:01:41 GMT

A gray running man means you don't have the camera activated. You seem to be using the schedule so check it to compare when the gray running man is displayed to determine which mode you have active and then check that mode's rules to make sure you have enabled that camera. Be sure to save on the way out so any changes are captured.