topic Re: Can't connect to the internet in Arlo

Can't connect to the internet

ShaQ — Thu, 29 Sep 2016 18:26:08 GMT

I set up the system last night. It worked fine but today it says that it is not connected to the internet. If I move one of the camaras it sends me video however I can't see live video? What gives.

Re: Can't connect to the internet

jguerdat — Sun, 03 Apr 2016 13:04:20 GMT

There are various things that can cause this. Typically, when I have some sort of display issue, I log out and back in and the problem will clear itself. Can't explain why this helps, just that it does. If that's of no help, try power-cycling the base station. You shouldn't need to do this on a regular basis - if you do, something is wrong.

Also, try both the app and a browser. If the browser has an issue, try a different one. Sometimes clearing the browser cache helps, too.

Re: Can't connect to the internet

JamesC — Mon, 04 Apr 2016 23:29:58 GMT

ShaQ,

After the suggestions made above are you still having issues? Please let us know!

JamesC