topic Re: playing back a video recording in Arlo

playing back a video recording

jrw46 — Thu, 29 Sep 2016 18:25:22 GMT

First let me say to get to starting a new message, your instructions are as follows...

"Post a new question by selecting a discussion title and clicking the 'New Message' button"

I did not locate the New Message button the way your stating.

While playing back a video when there is something moving in the video (as I walk past the camera) the video rips apart. This happens day or night. And I might add that this has not happened in older recordings, the ripping effect just started.

Please take a look at the attached video. Is there a wau to correct this? it's sort of reminds me older films when over heated the film would start to melt..

Please help.

I am using a windows 10 pc and firefox

Thanks guys

Jim

Re: playing back a video recording

jguerdat — Thu, 31 Mar 2016 13:38:09 GMT

That does happen on occasion. Does it happen on every video?

Re: playing back a video recording

jrw46 — Thu, 31 Mar 2016 19:17:07 GMT

More often than not... However it happens mostly on one camera.

Re: playing back a video recording

TomMac — Thu, 31 Mar 2016 19:48:34 GMT

jrw46 wrote:
More often than not... However it happens mostly on one camera.

If able , switch with another camera and see if the problem follows the camera or it's the location.

( sometimes weak signal or inference can cause this ,sometimes I think the its server connection)