topic Re: Cameras lost connection after app update in Arlo

Cameras lost connection after app update

Mcoleman76 — Thu, 29 Sep 2016 18:30:16 GMT

Hi - I recently updated my app and now all my cameras won't connect. Firmware 1.7.3_5005 hardware vmb3010r2

i removed the base and re added it. I have fresh batteries in the cameras. I re add the base station, did a factory reset, and no matter what, when I go to sync cameras I get three quick Amber lights on the camera. I a, attempting to sync by pressing sync on the base station til the camera light blinks green on the base, then I press sync on the camera.

What at am I doing wrong??? I've had these cameras for nearly a year now with no issue, have replace batteries recently in most.

Re: Cameras lost connection after app update

Showguy — Mon, 11 Apr 2016 12:23:03 GMT

This pains me to say but it appears that the latest camera firmware update has wreaked havac on the camera batteries. Look around this forum and you will see. Try putting brand new batteries in 1 camera. re-boot the base and see what you get. If it works you are a victim of the great "Battery eating caper"

Re: Cameras lost connection after app update

jguerdat — Mon, 11 Apr 2016 12:30:01 GMT

Flashing amber when closing the battery door says the batteries are low. A fresh set should be installed.