topic Re: Cameras not recognized in Arlo

Cameras not recognized

Pete16 — Thu, 29 Sep 2016 18:29:22 GMT

I just reset my base to start fresh with a new account. I set it up with the new email address and confirmed it. It seems the base is recognized, but I can not get any of the four cameras to be recognized. I tried resetting it, as well as rebooting it, and syncing them. But the base seems to be recognized, but the cameras are not recongized.

Re: Cameras not recognized

CoreuBearnson — Sat, 09 Apr 2016 03:45:52 GMT

What did you do to fix it

Re: Cameras not recognized

jguerdat — Sat, 09 Apr 2016 14:03:49 GMT

Is it possible you're holding the base sync button too long? Only hold it for a second or two.

Re: Cameras not recognized

JamesC — Mon, 11 Apr 2016 17:04:07 GMT

Pete16,

What is the LED behavior of the cameras when attempting to sync? Please let us know if you are continuing to experience this issue.

What do the different LED behaviors on my Arlo Wire-Free camera mean?

JamesC

Re: Cameras not recognized

Pete16 — Tue, 12 Apr 2016 04:57:03 GMT

Have no issues with the cameras or system. All is fine and everything is recognized.

Re: Cameras not recognized

Pete16 — Tue, 12 Apr 2016 04:57:45 GMT

Thank you for the advice.