topic Cannot use Arlo service in Arlo

Cannot use Arlo service

Nacked_Chef — Thu, 29 Sep 2016 18:31:13 GMT

I have completetly the same issue and the same experience of support service!!!
Having issues for the last 4 days, have addresed it to support 3 days ago, still no response. Arlo service is completely useless at the moment and this is absolutely frustrating!!!

Re: Cannot use Arlo service

JamesC — Tue, 12 Apr 2016 20:29:54 GMT

Nacked_Chef,

What issue are you experiencing? If you could provide the case number to me in a private message that you have open with support I could further investigate the issue.

JamesC

Re: Cannot use Arlo service

Atz — Tue, 12 Apr 2016 20:14:48 GMT

Same here, i keep getting that arlo is unavailable.

Re: Cannot use Arlo service

JamesC — Tue, 12 Apr 2016 22:07:57 GMT

Atz,

Do you see this error message on both mobile app and web client? Have you always had this error message or did it just start recently?

JamesC

Re: Cannot use Arlo service

Atz — Wed, 13 Apr 2016 14:23:04 GMT

Hi,

Never had this before. It started about a week ago. I get it both on mobile app and web browser but on the web browser after a few reloads it appears to solve itself.

Regards,

ATZ

Re: Cannot use Arlo service

Nacked_Chef — Wed, 13 Apr 2016 14:51:35 GMT

JamesC,

I've replied to you in PM