https://community.arlo.com/t5/Arlo/Clicking-sound-low-battery-life-Wire-free-indoor-outdoor-camera/m-p/1076131#M11014 <BLOCKQUOTE><HR />dblawren wrote:<BR /><P>I have five cameras.&nbsp; The latest camera I added is inside my garage, no motion detection enabled.&nbsp; This specific camera goes through batteries in about 1-2 days.&nbsp; I have changed out the batteries twice.&nbsp; I noticed a quiet "clicking" noise like the camera was turning on/off.&nbsp; It was fully synched with the base station.&nbsp; I could access video.&nbsp; There were no multiple pictures being taken and archived, my thought was that the camera was taking multiple pictures.&nbsp;</P><P>&nbsp;</P><P>I have this camera configured like my other four cameras and its in a low traffic area.&nbsp; Any suggestions on how to troubleshoot or do I have a defective camera?&nbsp; I have not had any similar issues with my four other cameras over the past year.&nbsp; I bought the 5th camera late last year.</P><HR /></BLOCKQUOTE><P>Ha, that's funny. I just returned a camera this week that was exhibiting exactly the same behavior. My replacement camera will be coming in the mail tomorrow.</P><P>&nbsp;</P><P>I have diagnosed this problem (myself) to be the IR-filter that's constantly being moved back and forth in front of the camera lens, causing the batteries to be run down within a day or two. If you look closely at the camera lens while you hear the clicking noise and you have a light source behind you that gets reflected in the lens, you will notice the light reflection in the lens&nbsp;flip-flop between red and&nbsp;not red in synchrony with the clicking. Of course, I could be wrong with my theory, but everything hints at the IR-filter being moved constantly.</P><P>&nbsp;</P><P>For me the camera only exhibited this behavior if I turned on&nbsp;Night Vision (in the settings) and it was triggered to record in lighting conditions that would cause it to switch to Night Vision mode (or if I was starting a Live View or taking a screen shot in the Pan &amp; Zoom section in Settings in low-light conditions).</P><P>&nbsp;</P><P>&nbsp;</P><P>Turning off Night Vision will cause the clicking to go away, but, of course, that limits the camera's functionality.</P><P>&nbsp;</P><P>So, I'm pretty sure your camera has the same problem and you need to submit a support ticket to&nbsp;have the camera exchanged. It might help to refer to my case number&nbsp;26729765.</P><P>&nbsp;</P><P>At first support sent a set of fresh batteries to me to&nbsp;test the camera more, but the next day after my initial phone call, I sent them two video clips of the clicking noise and told them I&nbsp;didn't quite understand why they'd send me batteries, because I tested it again (with&nbsp;a set of my rechargables) and the batteries drained within a day. That's when they initiated the return process for the defective camera.</P> Wed, 20 Apr 2016 23:16:36 GMT Schorschi 2016-04-20T23:16:36Z https://community.arlo.com/t5/Arlo/Clicking-sound-low-battery-life-Wire-free-indoor-outdoor-camera/m-p/1076059#M11012 <P>I have five cameras.&nbsp; The latest camera I added is inside my garage, no motion detection enabled.&nbsp; This specific camera goes through batteries in about 1-2 days.&nbsp; I have changed out the batteries twice.&nbsp; I noticed a quiet "clicking" noise like the camera was turning on/off.&nbsp; It was fully synched with the base station.&nbsp; I could access video.&nbsp; There were no multiple pictures being taken and archived, my thought was that the camera was taking multiple pictures.&nbsp;</P><P>&nbsp;</P><P>I have this camera configured like my other four cameras and its in a low traffic area.&nbsp; Any suggestions on how to troubleshoot or do I have a defective camera?&nbsp; I have not had any similar issues with my four other cameras over the past year.&nbsp; I bought the 5th camera late last year.</P><P>&nbsp;</P><P>Thanks.</P> Thu, 29 Sep 2016 18:35:08 GMT https://community.arlo.com/t5/Arlo/Clicking-sound-low-battery-life-Wire-free-indoor-outdoor-camera/m-p/1076059#M11012 dblawren 2016-09-29T18:35:08Z https://community.arlo.com/t5/Arlo/Clicking-sound-low-battery-life-Wire-free-indoor-outdoor-camera/m-p/1076121#M11013 <P>Make sure the WiFi connection to the base is not marginal. Also, swap cameras temporarily to see if the problem stays with the camera.</P> Wed, 20 Apr 2016 22:36:37 GMT https://community.arlo.com/t5/Arlo/Clicking-sound-low-battery-life-Wire-free-indoor-outdoor-camera/m-p/1076121#M11013 jguerdat 2016-04-20T22:36:37Z https://community.arlo.com/t5/Arlo/Clicking-sound-low-battery-life-Wire-free-indoor-outdoor-camera/m-p/1076131#M11014 <BLOCKQUOTE><HR />dblawren wrote:<BR /><P>I have five cameras.&nbsp; The latest camera I added is inside my garage, no motion detection enabled.&nbsp; This specific camera goes through batteries in about 1-2 days.&nbsp; I have changed out the batteries twice.&nbsp; I noticed a quiet "clicking" noise like the camera was turning on/off.&nbsp; It was fully synched with the base station.&nbsp; I could access video.&nbsp; There were no multiple pictures being taken and archived, my thought was that the camera was taking multiple pictures.&nbsp;</P><P>&nbsp;</P><P>I have this camera configured like my other four cameras and its in a low traffic area.&nbsp; Any suggestions on how to troubleshoot or do I have a defective camera?&nbsp; I have not had any similar issues with my four other cameras over the past year.&nbsp; I bought the 5th camera late last year.</P><HR /></BLOCKQUOTE><P>Ha, that's funny. I just returned a camera this week that was exhibiting exactly the same behavior. My replacement camera will be coming in the mail tomorrow.</P><P>&nbsp;</P><P>I have diagnosed this problem (myself) to be the IR-filter that's constantly being moved back and forth in front of the camera lens, causing the batteries to be run down within a day or two. If you look closely at the camera lens while you hear the clicking noise and you have a light source behind you that gets reflected in the lens, you will notice the light reflection in the lens&nbsp;flip-flop between red and&nbsp;not red in synchrony with the clicking. Of course, I could be wrong with my theory, but everything hints at the IR-filter being moved constantly.</P><P>&nbsp;</P><P>For me the camera only exhibited this behavior if I turned on&nbsp;Night Vision (in the settings) and it was triggered to record in lighting conditions that would cause it to switch to Night Vision mode (or if I was starting a Live View or taking a screen shot in the Pan &amp; Zoom section in Settings in low-light conditions).</P><P>&nbsp;</P><P>&nbsp;</P><P>Turning off Night Vision will cause the clicking to go away, but, of course, that limits the camera's functionality.</P><P>&nbsp;</P><P>So, I'm pretty sure your camera has the same problem and you need to submit a support ticket to&nbsp;have the camera exchanged. It might help to refer to my case number&nbsp;26729765.</P><P>&nbsp;</P><P>At first support sent a set of fresh batteries to me to&nbsp;test the camera more, but the next day after my initial phone call, I sent them two video clips of the clicking noise and told them I&nbsp;didn't quite understand why they'd send me batteries, because I tested it again (with&nbsp;a set of my rechargables) and the batteries drained within a day. That's when they initiated the return process for the defective camera.</P> Wed, 20 Apr 2016 23:16:36 GMT https://community.arlo.com/t5/Arlo/Clicking-sound-low-battery-life-Wire-free-indoor-outdoor-camera/m-p/1076131#M11014 Schorschi 2016-04-20T23:16:36Z