topic One system stuck on getting status in Arlo

One system stuck on getting status

columbusman — Thu, 29 Sep 2016 18:37:44 GMT

I have 2 Arlo systems. One of them has always been in Getting status on my android mobile device. One system does not have that problem from the same devide. When I log in from my PC, I do not have the problem. I should not be the APP or mobile devide, becaude one system is working. It should not be the base station or 3 cameras, because I do not have the problem from my PC.

Re: One system stuck on getting status

JamesC — Mon, 02 May 2016 18:22:03 GMT

columbusman,

Consider rebooting the base station (press the on-off button on the back of the base station). Allow it to come back online with a solid green internet LED and check your app again to see if you still experience the same issue.

JamesC