https://community.arlo.com/t5/Arlo/Unable-to-play-Please-try-again/m-p/1082893#M10734 I have a 4 camera wireless system that has worked fine for months and an Arlo Q that has worked great for a few weeks.<BR /><BR />Starting last night, I can no longer stream live video on any of the cameras, always getting an "unable to play" message. Cameras still detect motion and sound when armed, which I can view in the Library, but the resulting recordings are only 2 to 3 seconds long.<BR /><BR />I've tried accessing Arlo from multiple iOS devices and from a Windows PC. I've reloaded the Arlo iOS software in all devices. I've rebooted the Arlo Base Station. None of these steps corrected the issues. All Base Station LED's are green.<BR /><BR />Any help will be greatly appreciated.<BR /><BR />Thanks! Thu, 29 Sep 2016 18:40:49 GMT Owlman 2016-09-29T18:40:49Z https://community.arlo.com/t5/Arlo/Unable-to-play-Please-try-again/m-p/1082893#M10734 I have a 4 camera wireless system that has worked fine for months and an Arlo Q that has worked great for a few weeks.<BR /><BR />Starting last night, I can no longer stream live video on any of the cameras, always getting an "unable to play" message. Cameras still detect motion and sound when armed, which I can view in the Library, but the resulting recordings are only 2 to 3 seconds long.<BR /><BR />I've tried accessing Arlo from multiple iOS devices and from a Windows PC. I've reloaded the Arlo iOS software in all devices. I've rebooted the Arlo Base Station. None of these steps corrected the issues. All Base Station LED's are green.<BR /><BR />Any help will be greatly appreciated.<BR /><BR />Thanks! Thu, 29 Sep 2016 18:40:49 GMT https://community.arlo.com/t5/Arlo/Unable-to-play-Please-try-again/m-p/1082893#M10734 Owlman 2016-09-29T18:40:49Z https://community.arlo.com/t5/Arlo/Unable-to-play-Please-try-again/m-p/1083068#M10735 <P>2-3 second long recordings sounds like a connection problem. &nbsp;While the base is indicating an Internet connection, that doesn't mean the overall connection to the servers is working properly. &nbsp;Since this is affecting both the wireless and Q cameras, I'd try rebooting the router. &nbsp;If that doesn't help, perhaps the router or the ISP connection have problems. &nbsp;That would imply changing out the router, at least temporarily, and/or getting the ISP to check your connection.</P> Sun, 08 May 2016 14:27:15 GMT https://community.arlo.com/t5/Arlo/Unable-to-play-Please-try-again/m-p/1083068#M10735 jguerdat 2016-05-08T14:27:15Z