topic Re: 2 Cams - when 1 has a dead battery no videos are recorded in Arlo

2 Cams - when 1 has a dead battery no videos are recorded

jesse03 — Thu, 29 Sep 2016 18:42:05 GMT

Hello,

I have two cameras: Front Door Camera & Garage Camera. When one has a dead battery no videos are recorded. Below are my rules, what am I doing wrong?

Record video on Front Door Camera if Front Door Camera detects motion

Edit | DELETE

Record video on Front Garage Camera if Front Door Camera detects motion

Edit | DELETE

Record video on Front Garage Camera if Front Garage Camera detects motion

Edit | DELETE

Record video on Front Door Camera if Front Garage Camera detects motion

Edit | DELETE

Re: 2 Cams - when 1 has a dead battery no videos are recorded

jguerdat — Thu, 12 May 2016 12:48:51 GMT

It may be the interrelated nature of the rules that do this. I think some have reported issues according to the order of the rules, too. Of course, the obvious solution is to replace the batteries proactively but you'd think the camera with the good batteries would still record.

Re: 2 Cams - when 1 has a dead battery no videos are recorded

TomMac — Thu, 12 May 2016 13:59:05 GMT

It ( overlapping rules ) hasn't worked 100% since the big SW update in late Dec '15

Re: 2 Cams - when 1 has a dead battery no videos are recorded

JamesC — Fri, 13 May 2016 17:02:16 GMT

jesse03,

Consider creating the custom mode and rules again from scratch and try again. Please let us know if you see the same behavior after creating the new mode/rules.

JamesC