topic Re: Setup Code for HomeKit VMB5000 in Arlo

Setup Code for HomeKit VMB5000

MC3 — Thu, 26 Mar 2026 20:50:06 GMT

Hi, I need a setup code to pair my base station with HomeKit. It is the VMB5000

From what im reading I think I need a token reset?

Re: Setup Code for HomeKit VMB5000

StephenB — Fri, 27 Mar 2026 11:59:31 GMT

@MC3 wrote:

Hi, I need a setup code to pair my base station with HomeKit. It is the VMB5000

From what im reading I think I need a token reset?

There is no setup code - you use the "no setup code" instructions here:

https://kb.arlo.com/000062279/How-do-I-connect-my-Arlo-device-to-Apple-Home

If that fails, then you likely do need a token reset.

Re: Setup Code for HomeKit VMB5000

MC3 — Fri, 27 Mar 2026 12:13:40 GMT

If I press continue through all of that I get stuck with either having to scan a setup code with my camera or enter one.

Re: Setup Code for HomeKit VMB5000

BrookeN — Fri, 27 Mar 2026 13:36:08 GMT

I reset the token, follow the steps within the link to set up without a code:

https://kb.arlo.com/000062279/How-do-I-connect-my-Arlo-device-to-Apple-Home

Re: Setup Code for HomeKit VMB5000

MC3 — Fri, 27 Mar 2026 14:10:54 GMT

Now it is stuck on "Discovering your device"

Before the base station showed up, now it no longer does.

Re: Setup Code for HomeKit VMB5000

BrookeN — Fri, 27 Mar 2026 14:16:16 GMT

I was going to reset the base station again, however I cannot see the basestation on the account. Did you reset it?

Re: Setup Code for HomeKit VMB5000

MC3 — Fri, 27 Mar 2026 14:18:53 GMT

It showed up after about five minutes as an unverified accessory so I followed the online instructions for that.

Re: Setup Code for HomeKit VMB5000

MC3 — Fri, 27 Mar 2026 14:54:16 GMT

Ok, now I am in the same position I was when I started. I followed the instructions with an unverified accessory and removed it and added it back.

Now when I attempt to add the base station it is requiring a setup code. When I click continue, the same screen shows up and prompts me to scan a code.

Re: Setup Code for HomeKit VMB5000

BrookeN — Fri, 27 Mar 2026 15:01:37 GMT

I reset the token again, however if it does not work you may need to do a reset of the basestation. Please keep in mind if you reset it, then you will have to add the cameras again.

Re: Setup Code for HomeKit VMB5000

MC3 — Fri, 27 Mar 2026 15:26:55 GMT

I removed the base station according to the unverified accessory instructions.

I had to add all the cameras back when I added the base station again. I just did that.

it is still requiring that I scan a setup code.

why Would I reset it again if I just reset it?

Re: Setup Code for HomeKit VMB5000

BrookeN — Mon, 30 Mar 2026 13:57:08 GMT

@MC3 were you able to get the homekit set up?

Re: Setup Code for HomeKit VMB5000

MC3 — Mon, 30 Mar 2026 14:21:40 GMT

No I was not. And I’m out of town until next week.

can I message back here when I’m back home?

Re: Setup Code for HomeKit VMB5000

BrookeN — Mon, 30 Mar 2026 14:36:06 GMT

Yes of course. Have a great time.

Re: Setup Code for HomeKit VMB5000

BrookeN — Mon, 13 Apr 2026 13:09:26 GMT

@MC3 were you able to set up the Homekit?

Re: Setup Code for HomeKit VMB5000

MC3 — Wed, 22 Apr 2026 01:53:19 GMT

I have not been able to get it to work. I still requires a code for finishing.

The screen I cannot get past is a scan a setup code screen.

Re: Setup Code for HomeKit VMB5000

BrookeN — Wed, 22 Apr 2026 13:13:48 GMT

The next steps would be to reset the base station. Please keep in mind that you would need to add the cameras back onto the account. If you decide to do that, please let me know and I will reset the token again.

Re: Setup Code for HomeKit VMB5000

MC3 — Wed, 22 Apr 2026 15:52:07 GMT

I will do that. Do you need to reset the token before I reset the base station or after?

What should be the specific steps?

Re: Setup Code for HomeKit VMB5000

BrookeN — Wed, 22 Apr 2026 15:55:28 GMT

I reset the token.

Reset the basestation

Add the cameras back on

And then do the steps to set up without a code that are in this link;

https://kb.arlo.com/000063184

Re: Setup Code for HomeKit VMB5000

MC3 — Wed, 22 Apr 2026 16:02:54 GMT

So I will need to add all the cameras back before adding to HomeKit?

Is it possible to attempt to add the base station to HomeKit before the cameras? It takes some time to add all the cameras back and I have tried this already by reseting the base station, adding cameras, then attempting to add to HomeKit to no avail once before.

Re: Setup Code for HomeKit VMB5000

BrookeN — Wed, 22 Apr 2026 16:55:22 GMT

You can add the base station to homekit and then add the cameras if you want to do it that way.