topic Old arlo camera will not sync in Arlo

Old arlo camera will not sync

Stephan580 — Wed, 04 Mar 2026 03:51:18 GMT

Had to update to new app and reinstall everything. Original old Arlo cameras will not sync, app cannot find them. Any suggestions

BrookeN — Thu, 05 Mar 2026 17:01:44 GMT

I see three Ultra camera online, is there a different camera you are referring to?

Stephan580 — Fri, 06 Mar 2026 23:25:46 GMT

Yes I have 4 of the original Arlo cameras, and they won’t sync after the app update. So I cannot add or connect them to the hub.

BrookeN — Mon, 09 Mar 2026 14:42:53 GMT

Are you referring to the Arlo Pro or Pro 2? HAve you tried to do a reset on them before adding them to the hub?

jguerdat — Tue, 10 Mar 2026 13:54:00 GMT

Just to add that a reset for these cameras is simply removing the batteries for several seconds and then reinserting them.