topic Re: Arlo Wire-Free Camera Randomly Going Offline | Arlo Cmera Model- VMC3030 Arlo Wire-Free Camera in Arlo

Arlo Wire-Free Camera Randomly Going Offline | Arlo Cmera Model- VMC3030 Arlo Wire-Free Camera

samk25721 — Thu, 29 Sep 2016 18:45:46 GMT

Hello Everyone,

Lately with-in the last few days , 1 of my Arlo Camera[s] with: (See Next Line)

Version

Hardware: H7

Firmware: 1.2.4941

has been going online and then going offline within 20 minutes of it going originally going online.

So if someone knows why this would be happening, please reply with any ways I can troubleshoot / fix this issue.

________________________________________________

Also your more than welcome to contact me @ 1 of the following 2 email(s) of mine: helpdesk2572@comcast.net or greenday2456@gmail.com .

| - If you happen to contact me please have it be about: (See Below)

1]. Any way possible to troubleshoot this issue

2]. How to fix this issue

3]. Any reason as to why I may be having this issue.

Note- If possible would you provide me with the web address (URL) to any troubleshooting websites you happen to have visited / browse ( Optional ) .

Written On: May 18, 2016 @ 9:15am

Wrote By: Sam

Re: Arlo Wire-Free Camera Randomly Going Offline | Arlo Cmera Model- VMC3030 Arlo Wire-Free Camera

JamesC — Thu, 19 May 2016 16:00:44 GMT

sam25721,

This could be a signal strength issue due to range or interference causing the camera to struggle maintaining a connection with the base station. If you have other cameras that are behaving correctly, consider swapping locations with an unaffected camera to isolate if the location is the cause of the issue for the affected camera. Alternatively, consider relocating your base station limiting the proximity of any nearby wireless devices that could potentially be interfering.

JamesC

Re: Arlo Wire-Free Camera Randomly Going Offline | Arlo Cmera Model- VMC3030 Arlo Wire-Free Camera

Fildroid — Tue, 13 Jun 2017 01:03:07 GMT

Having the identical problem (randomly going offline) with 2 of three VC3030 cameras. Will try swapping working camera to locations with the problem but meanwhile I notice reference to "interfering devices". Arlo Netgear router is in a wiring closet with several other WiFi and Sonos routers, some of them Netgear devices...could these be interfering?

Re: Arlo Wire-Free Camera Randomly Going Offline | Arlo Cmera Model- VMC3030 Arlo Wire-Free Came

jguerdat — Tue, 13 Jun 2017 01:04:36 GMT

Absolutely. Anything using 2.4GHz can interfere with the WiFi signal between the base and camera.