topic Re: May 17, 2016 Update? Reporting Problems in Arlo

May 17, 2016 Update? Reporting Problems

yadbop — Thu, 29 Sep 2016 18:45:32 GMT

Hi everyone,

Did anyone notice new updates?

ICONS - the running man motion and star is dark yellow color tone

MODE - now has armed, disarmed and geofencing - thanks for update to mode

SETTINGS - if you click on camera it shows number % of battery life remaining, awesome thank you!

That's all that I have noticed so far, is there an actual official page that shows updates and changes?

PROBLEMS

This is a major problem, when I try to modify modes, such as duration to record, motion sensitivity etc, it all shows up as blank? Is anyone else having the same problem?

FW Version 1.7.3_5005

Re: May 17, 2016 Update? Reporting Problems

nicholshornlake — Wed, 18 May 2016 04:02:14 GMT

Yes, modes is screwed up on mine also.

Re: May 17, 2016 Update? Reporting Problems

Schorschi — Wed, 18 May 2016 05:25:30 GMT

yadbop wrote:
PROBLEMS

This is a major problem, when I try to modify modes, such as duration to record, motion sensitivity etc, it all shows up as blank? Is anyone else having the same problem?

Looks all fine in my app. Android 6.

Did you notice the signal strength indicator on a camera's Settings page is in percent too? And now there are four bars in the battery icon on the camera page.

Re: May 17, 2016 Update? Reporting Problems

jguerdat — Wed, 18 May 2016 13:54:07 GMT

yadbop wrote:
ICONS - the running man motion and star is dark yellow color tone

PROBLEMS

This is a major problem, when I try to modify modes, such as duration to record, motion sensitivity etc, it all shows up as blank? Is anyone else having the same problem?

The running man has been yellow/amber for some time now when recording. I suppose the exact color may have changed but it appears essentially the same to me.

I'm also having no issue with modes. Also running 6.0.1 - maybe an issue with earlier OSes? Try logging out and back in.

Re: May 17, 2016 Update? Reporting Problems

JamesC — Wed, 18 May 2016 15:31:19 GMT

I have tested this using an older version of Android (5.0.1) and was able to see edit/see modes/rules without issue.

yadbop, nicholshornlake

What model Android device/version are you working with that is behaving this way? Are you still experiencing the issue?

JamesC

Re: May 17, 2016 Update? Reporting Problems

nicholshornlake — Wed, 18 May 2016 15:56:04 GMT

JamesC, I am using a desktop pc with chrome and internet explorer windows 10. I have tried both browsers and get the same thing. I only problem I'm having is that the schedule in modes has gotten so small that I can't make it out. Thanks

Re: May 17, 2016 Update? Reporting Problems

TomMac — Wed, 18 May 2016 15:57:05 GMT

Tested here on an LG android running 4.4.2;

All fine, no problems except a minor one in setting location ( did it manually )

IOS version not ready for prime time yet

Re: May 17, 2016 Update? Reporting Problems

nicholshornlake — Wed, 18 May 2016 19:16:26 GMT

Re: May 17, 2016 Update? Reporting Problems

jguerdat — Wed, 18 May 2016 22:38:11 GMT

Here's mine - can't get the whole thing to fit:

https://www.dropbox.com/s/v2fmm4uuzjcvajq/Screenshot_20160518-183207.png?dl=0

Re: May 17, 2016 Update? Reporting Problems

yadbop — Thu, 19 May 2016 00:30:51 GMT

Hey everyone:

Problems described above on my end with the MODES not showing motion sensitivity and duration are now showing and working fine.

IOS Arlo app latest version is finally available for download, have just updated and everything working well.

Thanks again team for feedback and help!