topic Re: What? in Arlo

What?

JnetPOff — Wed, 24 Dec 2025 01:21:09 GMT

is anyone else is upset as I am by the new app?

it totally sucks, it is mainly an interface for upselling.

Not user-friendly at all!

Absolutely no support on all the strange new things included.

Re: What?

BrookeN — Mon, 29 Dec 2025 19:55:08 GMT

We at the community would be more than happy to help with the new app. If you have any questions, please let us know.

Re: What?

DeeChaffen — Tue, 30 Dec 2025 11:35:27 GMT

Agree. Since the update to the app none of my devices show. 3 cameras, doorbell and chime. This is really disappointing as 2 of them have another year of support, but no one is helping.

Looking to go to another system altogether.

Re: What?

StephenB — Tue, 30 Dec 2025 13:40:01 GMT

@DeeChaffen wrote:

Since the update to the app none of my devices show. 3 cameras, doorbell and chime.

Are you using the primary account? Or are you using "friend" access?

Are you looking on the dashboard? Or are you looking on the devices page?