topic Re: Camera flicker sets off motion - recommendations for improvement in Arlo

Camera flicker sets off motion - recommendations for improvement

MikeWerner — Thu, 29 Sep 2016 18:50:04 GMT

My outside arlo camera receives a regular flicker whereby the image lights up. This sets off the motion detection.

Two suggestions:

1. Have a parameter that tells how long there must be motion before determining that there is motion. E.g. 2 seconds motion before the alarm is triggered.

2. Not matter what scedule is used, there is only one sensitivity you can set for the camera. Instead allow different sensitivities per time band. This way you can make it less sensitive during daytime, and more at night.

Re: Camera flicker sets off motion - recommendations for improvement

JamesC — Tue, 31 May 2016 18:54:25 GMT

MikeWerner,

Camera sensitivity is defined by the rule within the active mode. If you're having an issue with sensitivity at a specific time of day and you are using the schedule, consider creating a custom mode for that specific time and adjust the sensitivity accordingly.

JamesC

Re: Camera flicker sets off motion - recommendations for improvement

MikeWerner — Tue, 31 May 2016 18:58:09 GMT

Thanks for that, I did know I could set sensitivity for specific times. But this will probably not cure the flicker problem. The flickering sets off the motion.

Re: Camera flicker sets off motion - recommendations for improvement

JamesC — Wed, 01 Jun 2016 15:05:37 GMT

MikeWerner,

What is the source of the "flicker" you're describing? Is it an outside source, like sunlight? Could you post a screenshot as an example?

JamesC

Re: Camera flicker sets off motion - recommendations for improvement

MikeWerner — Wed, 01 Jun 2016 15:13:42 GMT

No, it's not sunlight, it's a light to dark to light that takes about .5 sec. I'll take the next video and screen snap it.

Re: Camera flicker sets off motion - recommendations for improvement

DAVEW1954 — Tue, 07 Jun 2016 19:01:48 GMT

Re: Camera flicker sets off motion - recommendations for improvement

DAVEW1954 — Tue, 07 Jun 2016 19:07:57 GMT

I'm having same problem camera activities then you see a flash. And in days time I have 50 times the camera went off,nothing there but the flash sensitivity adjustment don't help. To low of ajustment and you don't get nothing that took place

Re: Camera flicker sets off motion - recommendations for improvement

JamesC — Thu, 09 Jun 2016 15:14:37 GMT

DAVEW1954,

Could you post a screenshot of where your camera is facing? You might consider relocating the camera to see if you get different results in an alternate location.

JamesC

Re: Camera flicker sets off motion - recommendations for improvement

MikeWerner — Thu, 09 Jun 2016 15:17:12 GMT

working on it, but requires to relocate the camera and have had a serious accident 2 months ago and currently only have one working hand, and need some physical help which is arriving this weekend.

Re: Camera flicker sets off motion - recommendations for improvement

MikeWerner — Mon, 13 Jun 2016 19:15:17 GMT

Here are 2 screen snaps, 1 at 00:00 (the cause of the motion dectection), the 2nd at 00:01.

here's the link to the video:

https://arlo.netgear.com/hmsweb/users/library/share/link/EDB2D8417D6FD9CF

Re: Camera flicker sets off motion - recommendations for improvement

jguerdat — Mon, 13 Jun 2016 19:26:41 GMT

I think the initial "flash" is just caused by the camera adjusting to the brightness level which appears to be rather bright. Nothing you can do.

The scene is too much. The water and street scene are likely what's causing the frequent recordings of nothing, especially the sun's IR reflecting off the water (and possibly windshields). Only view the actual scene of interest with the camera.

Re: Camera flicker sets off motion - recommendations for improvement

MikeWerner — Mon, 13 Jun 2016 19:28:31 GMT

The image is just where i managed to aim the camera too. normally it's aimed only at grass, nothing else, but still get the flash.

Re: Camera flicker sets off motion - recommendations for improvement

jguerdat — Tue, 14 Jun 2016 12:27:14 GMT

It could be a slightly defective camera where the exposure control isn't working quite right but doesn't appear to be much of an issue - to me, maybe it is for you. If you have a second camera, swap positions to see if the problem follows the camera. To get it replaced you'd need to create a trouble ticket and work with support for an RMA.

Re: Camera flicker sets off motion - recommendations for improvement

showker — Tue, 23 Aug 2016 22:31:21 GMT

I'm having the exact same issue. The camera is recording about every 5-10 minutes in "spurts" of 2-3 recordings... one day- 32 recoerdings. About a second into the recording the recorded video shows a flickering or "wash out" of the image... as if the washout started the motion sensor and/or the recording.

This is a game changer that has caused me to disable the camera! no good to me if it's recording non-events.

help.

thanks

Re: Camera flicker sets off motion - recommendations for improvement

showker — Wed, 24 Aug 2016 13:10:52 GMT

There is no event that triggers the motion. My camera is going off every several minutes.

These are morning shots, no wind to move the shrubs. I've got another camera directly beside this on another window that is fine.

Cameras are mounted on shutters outside front of house.

I've attempted to reduce sensitivity, no help.

Re: Camera flicker sets off motion - recommendations for improvement

JamesC — Wed, 24 Aug 2016 22:57:25 GMT

showker,

One way to further isolate this issue would be to move the camera where there is absolutely no movement. ( aim it directly at a wall for example) and see if you get the same behavior. If you do, it could be an issue with the camera itself.

If you have more than one camera, you can try swapping locations with the unaffected camera to see if the new camera behaves the same way in this location.

JamesC

Re: Camera flicker sets off motion - recommendations for improvement

jguerdat — Thu, 25 Aug 2016 14:13:48 GMT

Don't forget that birds flying through the scene, spiders or other insects crawling over the sensor, etc. can set the cameras off with no capture of the event since the object has moved on before recording starts.

Re: Camera flicker sets off motion - recommendations for improvement

Paulymon — Fri, 11 Nov 2016 21:20:22 GMT

I experience the same thing on several cameras. No movement, about a second in to the recording the exposure on the camera changes causing the video to get light or dark which triggers the recording. I have the setup plugged in to a UPS with surge/brown out protection to ensure a clean power supply.

Initially I was happy with the cameras, now (4 months later) after dealing with alerts being sent for no reason, not so much. I have adjusted sensitivity and the problem is not isolated to a single camera-it affects all 5.

Re: Camera flicker sets off motion - recommendations for improvement

JamesC — Mon, 14 Nov 2016 18:22:56 GMT

Paulymon,

How often does this occur? Can you post a clip of the issue?

JamesC

Re: Camera flicker sets off motion - recommendations for improvement

JSDAL — Wed, 16 Nov 2016 20:26:57 GMT

I have the same issue with only 1 of my 5 cameras. It happens probably a dozen times each day. Maybe 1 or 2 times at night. I've reduced the sensitivity and the detection area. No luck. It's a real problem. Thanks.