topic Re: Fix the App!!! in Arlo

Fix the App!!!

jlh3 — Fri, 03 Oct 2025 17:55:24 GMT

Since IOS 26 came out, my app does not work; thus, does not do what I am paying for or making me and mine feel safe and secure. When is the fix for IOS 26 going to happen? At this rate, I will not be renewing my subscription for 2026.

Re: Fix the App!!!

BrookeN — Mon, 06 Oct 2025 13:23:08 GMT

Can you please explain more of the behavior you are seeing. That way we in the community can assist you further.

Re: Fix the App!!!

ondohotola — Thu, 09 Oct 2025 17:16:09 GMT

On all my iPhones all running IOS 26.0.1 I am not able to log in.

It either says Log Back In and tries FaceID which fails, or after I log out it says Log In but after entering my Password it still keeps me logged out.

I am able to log in via the Web and see the camera(s) live.

The ChatBot is criminally useless just trying to sell me a support plan, which however will not work due to my location. Been there, tried that, moved on.

Re: Fix the App!!!

BrookeN — Thu, 09 Oct 2025 17:28:10 GMT

@ondohotola can you please uninstall and reinstall the app?

Re: Fix the App!!!

Max1983tw — Mon, 13 Oct 2025 10:23:57 GMT

Reinstall also the same error, iOS 26

Re: Fix the App!!!

BrookeN — Mon, 13 Oct 2025 13:52:05 GMT

Can you please dm me a callback number as well as a good time to call. That way I can have support look into this further. You send a dm by clicking on the envelope icon on the top right of the forum page.If you don't see it, then go into your profile settings and select preferences, then "Private Messenger." Then select "Turn on private messages" if it is turned off.