https://community.arlo.com/t5/Arlo/Mi-app-no-reconoce-mi-base-arlo-VMB3500/m-p/2461659#M101443 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/1050864">@Arglz</a></SPAN>&nbsp;</P><P>&nbsp;</P><P>Was this device previously connected to your account? Does the base station power on? What do the LED lights display?</P> Thu, 09 Oct 2025 20:05:52 GMT ShayneS 2025-10-09T20:05:52Z https://community.arlo.com/t5/Arlo/Mi-app-no-reconoce-mi-base-arlo-VMB3500/m-p/2461455#M101416 <P>My app doesn't recognize my arlo VMB3500 base</P><P>I HAVE TRIED EVERYTHING, FACTORY RESET, WITH OTHER CELL PHONES AND APP, AT A DIFFERENT TIME AND DAY AND IT ONLY SAYS THAT THE DEVICE WAS NOT RECOGNIZED, DO YOU KNOW WHAT I COULD DO?</P><P>WHAT KIND OF WIFI OR IOS VERSION SHOULD I HAVE, OR IS IT A FACTORY ERROR?</P> Thu, 09 Oct 2025 19:48:54 GMT https://community.arlo.com/t5/Arlo/Mi-app-no-reconoce-mi-base-arlo-VMB3500/m-p/2461455#M101416 Arglz 2025-10-09T19:48:54Z https://community.arlo.com/t5/Arlo/Mi-app-no-reconoce-mi-base-arlo-VMB3500/m-p/2461659#M101443 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/1050864">@Arglz</a></SPAN>&nbsp;</P><P>&nbsp;</P><P>Was this device previously connected to your account? Does the base station power on? What do the LED lights display?</P> Thu, 09 Oct 2025 20:05:52 GMT https://community.arlo.com/t5/Arlo/Mi-app-no-reconoce-mi-base-arlo-VMB3500/m-p/2461659#M101443 ShayneS 2025-10-09T20:05:52Z