https://community.arlo.com/t5/Arlo/All-cameras-appear-offline-on-the-app-recently/m-p/2461101#M101380 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/1049657">@waqar53</a></SPAN>&nbsp;</P> <P>&nbsp;</P> <P>Is the device reporting offline, or is there a black thumbnail with red exclamation mark? Do you have a screenshot of this by chance?</P> <P>&nbsp;</P> <P>Also, which version of the Arlo app are you using?</P> Tue, 30 Sep 2025 19:46:51 GMT ShayneS 2025-09-30T19:46:51Z https://community.arlo.com/t5/Arlo/All-cameras-appear-offline-on-the-app-recently/m-p/2460951#M101363 <P>Hi,</P><P>I have NOT updated to the "new" Arlo experience, because of the missing features.</P><P>For about a week, the Arlo app no longer is able to control the cameras. It says they appear to be offline, but they aren't.</P><P>Recordings and alarms still work fine.</P><P>It's just the app that refuses to talk to the cameras.</P><P>Anyone else?</P><P>Does that mean Arlo is forcing users to update?</P> Mon, 29 Sep 2025 14:27:38 GMT https://community.arlo.com/t5/Arlo/All-cameras-appear-offline-on-the-app-recently/m-p/2460951#M101363 waqar53 2025-09-29T14:27:38Z https://community.arlo.com/t5/Arlo/All-cameras-appear-offline-on-the-app-recently/m-p/2461101#M101380 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/1049657">@waqar53</a></SPAN>&nbsp;</P> <P>&nbsp;</P> <P>Is the device reporting offline, or is there a black thumbnail with red exclamation mark? Do you have a screenshot of this by chance?</P> <P>&nbsp;</P> <P>Also, which version of the Arlo app are you using?</P> Tue, 30 Sep 2025 19:46:51 GMT https://community.arlo.com/t5/Arlo/All-cameras-appear-offline-on-the-app-recently/m-p/2461101#M101380 ShayneS 2025-09-30T19:46:51Z