https://community.arlo.com/t5/Arlo/Camera-disappeared-from-app/m-p/2460433#M101308 <P>Cameras after many years disappeared from app screen . Cant reconnect , Base unit lights all green , cameras flash blue when trying to connect as normal . Tried factory reset but know good . Can't seem to contact arlo unless you have a paid account&nbsp;</P> Mon, 22 Sep 2025 23:29:47 GMT KeithVelar 2025-09-22T23:29:47Z https://community.arlo.com/t5/Arlo/Camera-disappeared-from-app/m-p/2460433#M101308 <P>Cameras after many years disappeared from app screen . Cant reconnect , Base unit lights all green , cameras flash blue when trying to connect as normal . Tried factory reset but know good . Can't seem to contact arlo unless you have a paid account&nbsp;</P> Mon, 22 Sep 2025 23:29:47 GMT https://community.arlo.com/t5/Arlo/Camera-disappeared-from-app/m-p/2460433#M101308 KeithVelar 2025-09-22T23:29:47Z https://community.arlo.com/t5/Arlo/Camera-disappeared-from-app/m-p/2460438#M101309 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/1048376">@KeithVelar</a>&nbsp;wrote:<BR /> <P>Cameras after many years disappeared from app screen . Cant reconnect , Base unit lights all green , cameras flash blue when trying to connect as normal . Tried factory reset but know good . Can't seem to contact arlo unless you have a paid account&nbsp;</P> <HR /></BLOCKQUOTE> <P>This is a user-to-user forum, and the serial numbers are only useful for Arlo.</P> <P>&nbsp;</P> <P>Can you tell us what model cameras and base station you have?&nbsp;&nbsp;</P> Mon, 22 Sep 2025 11:15:55 GMT https://community.arlo.com/t5/Arlo/Camera-disappeared-from-app/m-p/2460438#M101309 StephenB 2025-09-22T11:15:55Z