topic HomeKit Token Reset Needed in Arlo

HomeKit Token Reset Needed

joeramirez — Wed, 17 Sep 2025 00:37:09 GMT

Hello,

As title states, my HomeKit isn't working and I am in need of a token reset.

Thank you

Re: HomeKit Token Reset Needed

BrookeN — Wed, 17 Sep 2025 14:57:50 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

If you see library:
How do I connect my Arlo device to Apple HomeKit?

If you see feed:
https://kb.arlo.com/000063184

Re: HomeKit Token Reset Needed

joeramirez — Wed, 17 Sep 2025 17:22:58 GMT

I've rebooted my base station (remove and reapply power) and I am still stuck on the "Discovering your device" screen.

Re: HomeKit Token Reset Needed

BrookeN — Thu, 18 Sep 2025 14:28:28 GMT

I have reset the token again. Please log out and the log back in. Once you do that follow these steps again to set up without a code:

https://kb.arlo.com/000063184

Re: HomeKit Token Reset Needed

joeramirez — Sun, 21 Sep 2025 05:15:52 GMT

it still doesn’t work 😕