topic Re: Arlo secure app - loading slowly in Arlo

Arlo secure app - loading slowly

1bdappl — Thu, 24 Jul 2025 14:56:22 GMT

My feed takes forever to load now. Did something recently change? I tried deleting and reinstalling the app. No change. When i want to watch my feed, it takes a long time to update my feed before i can use it to see any recordings. Extremely frustrating.

Re: Arlo secure app - loading slowly

JoshSlusher — Fri, 25 Jul 2025 01:39:44 GMT

Same issue here. I’ve tried all the same things and it still takes 1-2 minutes to load my feed. It takes even longer to try and connect with my camera to view live or talk through the camera. I’m an IT professional and I have everything set up to give priority to my cameras and still having the same issue. I’m guessing it’s the software because up until about a week or so ago it worked fine.

Re: Arlo secure app - loading slowly

jguerdat — Fri, 25 Jul 2025 13:19:37 GMT

It's also happening to me. I've notified the mods about this but you may want to contact official support to raise the issue, too.

Re: Arlo secure app - loading slowly

fahadx — Sat, 26 Jul 2025 19:30:17 GMT

Same issue here...

Re: Arlo secure app - loading slowly

BrookeN — Mon, 28 Jul 2025 16:32:41 GMT

I am seeing this behavior as well. I have reached out to the development team and let them know the behavior that is being seen. Can you all provide what type of device you are using as well as the firmware.

Re: Arlo secure app - loading slowly

BrookeN — Wed, 30 Jul 2025 16:46:37 GMT

Are you still seeing the feed loading slowly. It seems to have resolved on my side, so wanted to double check if you are still seeing it?

Re: Arlo secure app - loading slowly

jguerdat — Wed, 30 Jul 2025 20:14:47 GMT

Just worked fine for me but that's a sample of one. Time will tell.

Re: Arlo secure app - loading slowly

1bdappl — Thu, 31 Jul 2025 19:13:10 GMT

Appears to be corrected now, thankfully

Re: Arlo secure app - loading slowly

jguerdat — Fri, 01 Aug 2025 13:46:20 GMT

It also continues to be working well for me, thankfully.

Re: Arlo secure app - loading slowly

BrookeN — Fri, 01 Aug 2025 13:47:41 GMT

Perfect, I will be closing this out. If you see the behavior again, feel free to reach back out and we can look into it further. Have a great weekend.