topic I’m unable to access videos on my base station? in Arlo https://community.arlo.com/t5/Arlo/I-m-unable-to-access-videos-on-my-base-station/m-p/2452816#M100393 <P>Hi&nbsp;</P><P>&nbsp;</P><P>looking for some help and advice please.</P><P>&nbsp;</P><P>im currently unable to access any videos from my base station.</P><P>&nbsp;</P><P>ive checked the connectivity, everything looks ok, I’ve rebooted the base station, I’ve removed it and reinstalled it, I’ve also reformatted the micro SD card but still no joy.</P><P>&nbsp;</P><P>i can access all 4 cameras via the app.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_5138.png" style="width: 1170px;"><img src="https://community.arlo.com/t5/image/serverpage/image-id/433995iAB0C3629255CD7B1/image-size/medium?v=v2&amp;px=400&amp;whitelist-exif-data=Copyright" role="button" title="IMG_5138.png" alt="IMG_5138.png" /></span></P><P> </P> Mon, 09 Jun 2025 12:25:29 GMT philw307 2025-06-09T12:25:29Z I’m unable to access videos on my base station? https://community.arlo.com/t5/Arlo/I-m-unable-to-access-videos-on-my-base-station/m-p/2452816#M100393 <P>Hi&nbsp;</P><P>&nbsp;</P><P>looking for some help and advice please.</P><P>&nbsp;</P><P>im currently unable to access any videos from my base station.</P><P>&nbsp;</P><P>ive checked the connectivity, everything looks ok, I’ve rebooted the base station, I’ve removed it and reinstalled it, I’ve also reformatted the micro SD card but still no joy.</P><P>&nbsp;</P><P>i can access all 4 cameras via the app.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_5138.png" style="width: 1170px;"><img src="https://community.arlo.com/t5/image/serverpage/image-id/433995iAB0C3629255CD7B1/image-size/medium?v=v2&amp;px=400&amp;whitelist-exif-data=Copyright" role="button" title="IMG_5138.png" alt="IMG_5138.png" /></span></P><P> </P> Mon, 09 Jun 2025 12:25:29 GMT https://community.arlo.com/t5/Arlo/I-m-unable-to-access-videos-on-my-base-station/m-p/2452816#M100393 philw307 2025-06-09T12:25:29Z Re: I’m unable to access videos on my base station? https://community.arlo.com/t5/Arlo/I-m-unable-to-access-videos-on-my-base-station/m-p/2452845#M100396 <BLOCKQUOTE><HR /><a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/815197">@philw307</a>&nbsp;wrote:<BR /> <P>&nbsp;</P> <P>im currently unable to access any videos from my base station.</P> <P>&nbsp;</P> <P>ive checked the connectivity, everything looks ok, I’ve rebooted the base station, I’ve removed it and reinstalled it, I’ve also reformatted the micro SD card but still no joy.</P> <P>&nbsp;</P> <HR /></BLOCKQUOTE> <P>Does this happen when the phone is connected to your home wifi?</P> Mon, 09 Jun 2025 14:36:34 GMT https://community.arlo.com/t5/Arlo/I-m-unable-to-access-videos-on-my-base-station/m-p/2452845#M100396 StephenB 2025-06-09T14:36:34Z Re: I’m unable to access videos on my base station? https://community.arlo.com/t5/Arlo/I-m-unable-to-access-videos-on-my-base-station/m-p/2452853#M100397 <P>Yes</P> Mon, 09 Jun 2025 15:13:22 GMT https://community.arlo.com/t5/Arlo/I-m-unable-to-access-videos-on-my-base-station/m-p/2452853#M100397 philw307 2025-06-09T15:13:22Z Re: I’m unable to access videos on my base station? https://community.arlo.com/t5/Arlo/I-m-unable-to-access-videos-on-my-base-station/m-p/2453132#M100414 <P>Have you tried another sd card?</P> Wed, 11 Jun 2025 23:36:08 GMT https://community.arlo.com/t5/Arlo/I-m-unable-to-access-videos-on-my-base-station/m-p/2453132#M100414 ShayneS 2025-06-11T23:36:08Z