topic Re: ALL FOUR ARLO CAMERAS SHOWING MOTION DETECTION ON...flushing the cache in Arlo

ALL FOUR ARLO CAMERAS SHOWING MOTION DETECTION ON...nothing recorded in library...no activity

Needhelpplz — Thu, 29 Sep 2016 18:47:41 GMT

This is a first! I have owned the ARLO 4 camera system for nearly a year...this has never happened before!

My ARLO cameras are 10+ miles away...two interior, two exterior. FW: 1.2.4941 HW: H7

My Netgear Router : FW 1.7.3.5005 HW: VMB3010r2

When I logged on today to check the property, ALL FOUR cameras are showing motion detection ON (orange colored icons)...yet there are NO videos in the library of recent activity and NO activity when I viewed each camera in a Live shot.

How do I shut off these false motion detection indicators? Will these "stuck" motion detectors wear down my batteries?

Here is what I have tried so far...with no remedy:

1. changed camera sensitivities

2. rebooted ARLO router

3. logged off ARLO, logged back on

4. logged off ARLO, shut down computer, brought computer back up, logged back onto ARLO

Re: ALL FOUR ARLO CAMERAS SHOWING MOTION DETECTION ON...nothing recorded in library...no activity

jguerdat — Sat, 21 May 2016 17:46:41 GMT

Flush the browser cache - worked for me.

Re: ALL FOUR ARLO CAMERAS SHOWING MOTION DETECTION ON...flushing the cache

Needhelpplz — Sat, 21 May 2016 18:43:04 GMT

Hi Jquerdat: I deleted my Chrome browsing history as you suggested ... it DID return the Motion Detection icons to black... Thanks! But now, when I return to my desktop and click on the Chrome icon, the ARLO sign-on tile does not appear... I had to log on to community,netgear,com and click on "My Arlo" to get to my cameras. DID I OVER-FLUSH ??????

Re: ALL FOUR ARLO CAMERAS SHOWING MOTION DETECTION ON...flushing the cache

Schorschi — Sun, 22 May 2016 06:20:29 GMT

Needhelpplz wrote:
I deleted my Chrome browsing history as you suggested ... it DID return the Motion Detection icons to black... Thanks! But now, when I return to my desktop and click on the Chrome icon, the ARLO sign-on tile does not appear... I had to log on to community,netgear,com and click on "My Arlo" to get to my cameras. DID I OVER-FLUSH ??????

Browser history and browser cache are two different things. Maybe try again with purging the cache, rather than the browser history.

What is the URL propery of your Chrome icon? It should be https://arlo.netgear.com. Shouldn't make a difference whether you open it via a shortcut (which is what I assume you have when you say Chrom icon), or whether you click on a hyperlink.